m88体育的物理研究设施
m88体育的营销研究设施位于整个大都会湾区(旧金山, 森尼维尔/圣何塞， 弗里蒙特)以及加州中央山谷的中心(夫勒斯诺市) -提供多种设置，以配合您的市场需求.
你是否在寻找消费者, B2B, 或主要大都市地区的医疗调查对象, 或郊区或乡村环境的, 尼克尔斯研究 can accommodate you with any methodological research requiring a physical location.
除了m88体育四个特定市场的地点, our remote market services and national recruitment and field management offer a great diversity of ethnic and industry segments to fit the scope of any research project.
2019冠状病毒病期间会发生什么
现场定性研究(加州)
尼克尔斯研究公司(NR)已经实施了许多高架设施标准, 遵循加利福尼亚州和圣克拉拉/旧金山县的命令, 确保符合当地要求, 状态, 和联邦指导方针.
m88体育的优先事项和义务是:
- m88体育的员工，受访者，客户和所有访客的安全和健康.
- 减少员工和访客之间的传播.
- 识别并允许执行变更操作的策略.
- 衷心感谢和支持所有重要的员工.
Please remember that these guidelines will be subject to change and adaptation as public health information and needs shift. m88体育在现实世界中工作，风险只能减轻，不能消除.
高架设施标准
物理距离协议 是否已在所有有楼层的设施和办公室实施, 计数器, 桌子上的贴花遍布m88体育的空间，表示可接受的身体距离. These are changed in research rooms and elsewhere as indicated necessary for a variety of research setups/configurations. 研究房间, 接待区域, 所有办公室都进行了重新配置，以确保保持物理距离. 如有需要，接待处以外的区域将用作等候室.
一个-way signs are posted on walls wherever feasible to control the flow of people to either use separate doors for entering and exiting or to prevent congestion. 另外, signs are posted strategically throughout all areas of our facilities to remind staff and members of the public of important Coronavirus risk-reducing behavior (e.g.、经常洗手、戴口罩、防止打喷嚏/咳嗽时的分泌物等.).
受访者 在招募过程中被告知到达后，他们 需要量体温吗 如果高于37.8° C / 100.4°F，他们将不被允许进入设施. 这 同样适用于客户和员工.
额外的健康检查 所有当面/现场项目的筛选都包括问题, 在每个被调查者进入实验室之前的研究当天. 员工和客户也必须在到达工厂后回答这些问题. 任何接触过病毒感染者的客户或观察员, 或者被认为是对他人健康的潜在威胁, 是否需要在线监控研究而不去办公室.
在安全、可能的地方，m88体育要经常开窗通风. 进一步, all our air conditioning units have been examined by a certified expert and have been updated according to each county’s guidelines. 在旧金山, this equates to timely and regular replacement of filters and increased fresh air intake to minimize air re-circulation. In Santa Clara 县 (森尼维耳市); fresh air intakes on all AC units are set to provide ventilation per Code, 现在，冷却季节已经结束，野火产生烟雾的风险已经降到最低, the outside air intake rates are increased to further dilute any contaminants in the building; the central AC units operate on “constant ventilation” mode, allowing enough time for proper ventilation before occupants arrive and after they leave the building; all units have been fitted with MERV 13 filters which are replaced quarterly and all units have factory-made filter racks which eliminate the possibility of filter bypass; all AC units have been fitted with a GPS ionization system to clean the air flow by reducing airborne particles, 气流中的气味和病原体.
Acrylic sneeze guards are installed at our reception desks where appropriate as a protective barrier for check-in and ID verification. 请注意, 然而, m88体育的标准政策是在保持社交距离的情况下进行身份验证, and that our offices all use a dedicated lobby area for respondents to sign-in and conduct all necessary paperwork, 一次一个.
被调查者的食物 will only be considered for participants who will be in the facility for more than 2 hours and will be limited to individually wrapped sandwiches or boxed lunches as delivered by our restaurants (if deemed food service is required at all).
一般的食物指引包括: NR encourages clients and respondents to bring their own water bottles; while we have water bottles available, m88体育不提供装在水瓶里的咖啡或热水, nor any other cold beverages for respondents; candy dishes/treat baskets have been removed from facility 接待区域 and client lounges; any studies involving food will be risk-assessed; only disposable food and beverage service items (paper plates, 塑料餐具, 纸杯, 等.) will be provided—all glassware has been removed; client food will be individually packaged orders, 直接交给客户，无需重新电镀即可交付.
清洁和卫生
所有设施都有一个静电手持EPA消毒喷雾器 每天结束时，对所有房间进行消毒清洗.
每个房间 以及它的高接触区域(门把手、桌子等).) 是清洁 用湿巾或其他消毒方法 研究会话之间. 椅子被更换 有新消毒过的椅子和以前没用过的椅子. 为此, we require a minimum allotment of 30 minutes (preferably 45 minutes) 研究会话之间 to allow time for sanitation. (这 will be determined on a case-by-case basis–for example, 20-minutes may be enough time for IDIs.)
m88体育所有的设施都是 备有洗手液、纸巾和消毒湿巾. 每次提供一个客户和应答者 进入m88体育的厨房作为洗手站使用.
杂志及所有其他纸质小册子/资料已从接待处撤走, 记事本不能重复使用, and all pens will be sanitized after each use (although respondents and clients are encouraged to bring their own pen).
面罩和面罩
所有人都必须遵守CDC、州和县推荐的指导方针. 因此, we require that you arrive wearing either a disposable or cloth face mask that loops behind your ears. 根据美国疾病控制与预防中心的说法，如果口罩明显损坏或其他无效, m88体育会要求你使用NR提供的一次性口罩. Please note that bandanas and gaiters are not considered adequate “face masks” for preventing the spread of COVID-19 and will also be replaced with a disposable mask provided by NR for usage while inside our premises.
受访者 entering the research room may be provided with a disinfected face shield to use during the research in place of a face mask (see picture below). 在退出研究之前，受访者需要重新戴上口罩. 房间外会有一个收集面罩的容器. 请尽早与你的研究主任讨论你的偏好(i.e.，在研究过程中使用口罩或面罩). 请注意，适用的规范不允许用打喷嚏防护装置代替面罩或护罩.
根据加州和县法规/指南:
- 在进入任何NR地点之前，所有访客和工作人员必须佩戴口罩.
- 除进食或饮水外，员工在室内必须戴口罩. 在处理食物或进行无接触测温时，还要求佩戴手套, 等.
- 同样的, 所有的客户和受访者都被要求戴口罩或面罩, 不仅仅是在公共场合. 作为传统口罩无法观察表情的一种解决方法, we provide (and all respondents must agree to wearing) face shields such as the one pictured below for use during research sessions.
受访者和员工
所有应答者和访客将注意到标志 在入口门和整个设施，提醒如何保持安全，减少健康风险. NR员工全部完成了2个多小时的国家培训, 县, 和疾病控制与预防中心的指导意见中, 以及m88体育的风险评估和传染病计划.
m88体育的员工只有在通过COVID-19筛查指南后才会返回m88体育的设施, 如果员工表现出哪怕是最轻微的冠状病毒症状, they must stay home or will be required to go home (if symptoms present while they are working in-person). 不需要在现场进行研究的团队成员将继续在家工作.
Research participant arrival times will be staggered as often as possible and new sign-in and check-out procedures have been implemented to ensure physical distancing.
到达任何NR研究设施后, respondents must sign a release of liability which they will be informed about and have agreed to during recruitment.
客户
m88体育恳请客户在以下方面给予合作:
- 请检查m88体育的 研究入住率指南 (最后一页)并在研究确认时与您的研究主任讨论.
- 访问m88体育工厂的受访者没有被NR招募, the client will be asked to ensure these respondents have been pre-screened for COVID risk during outside recruitment and have been informed of our policy for health re-screening and touchless temperature taking onsite.
- Clients are also responsible for communicating NR/State/县 guidelines and policies to their clients.
- 预订任何/所有个别的送餐服务.
- 一次只能有一个客户访问前台，并且只有在绝对必要的时候. 相反，请使用手机/电话或电子邮件进行沟通.
- 和你的研究主管谈谈可能的过度招聘.
- 如果一个项目必须重新安排, 取消了, 或者由于意外的国家或其他强制重新关闭而转移到其他市场, 设施费用将被免除-只有招募到目前为止将被收取. 另外, 在这种情况下, we can also move the research to our OnlineQual platform and have experienced moderators on staff to help if needed.
m88体育的团队在这里帮助和咨询您的计划和您的研究执行. 请与您的研究主任或电子邮件联系 info@8ftggh.025smith.com if you have any questions regarding NR’s safety processes during this new way of conducting important in-person research.
研究入住率指南
根据配置和市场(森尼维尔/圣何塞和旧金山)，各集团将 一般 根据地点，限于以下受访者/观察员人数, 但不考虑客厅等特殊设置, 分组会议, 分组会议的闭路观察, 等.:
森尼维耳市
- 大的研究空间(两个房间通风墙开着), 戏剧的风格 = 12名回应者+主持人(及讲台/AV侧桌/技术人员空间，如有需要)
- 大的研究空间(两个房间通风墙开着), 会议的风格 = 12名受访者+主持人
- 四个研究空间/房间, 戏剧的风格 = 6-8名受访者+主持人
- 四个研究空间/房间, 会议的风格 = 1-4名受访者+主持人
- 四个研究空间/房间, 教室风格的小桌子 = 6名受访者+主持人
- 四个 观察房间 = 4-7名观察员，视研究室而定
- 大堂/接待 = 10名受访者(超过10人，m88体育也可以使用研究室)
旧金山
- 大的研究空间(两个房间通风墙开着), 戏剧的风格 = 15名回应者+主持人(及讲台/AV侧桌/技术人员空间，如有需要)
- 大的研究空间(两个房间通风墙开着), 会议的风格 =最多8名受访者+主持人
- 一个研究空间/房间, 戏剧的风格 = 10名受访者+主持人
- 一个研究空间/房间, 戏剧的风格 = 8名受访者+主持人
- 一个研究空间/房间, 教室风格的小桌子 = 6名受访者+主持人
- 一个研究空间/房间, 教室风格的小桌子 = 4名受访者+主持人
- 一个研究空间/房间, 会议风格(适用于IDIs) = 1被访者+主持人
- 一个 观察室 = 6观察员
- 一个 观察室 = 4 - 5观察员
- 大堂/接待 = 10名受访者(超过10人，m88体育也可以使用研究室)